Jobs & Careers at
True USA Senior Concierge
We are building a team of compassionate, dedicated professionals who believe every senior deserves to live with dignity, independence, and joy. Come make a difference.
Open Positions
We are actively hiring compassionate professionals across multiple roles. All positions include training, mentorship, and the opportunity to make a real difference in seniors' lives.
Senior Concierge Associate
Hiring NowBe the warm, caring presence that makes a senior's day brighter. You'll assist with errands, appointments, companionship, and daily living tasks — making a real difference in someone's life.
Benefit Investigation Specialist
Remote OKWork with healthcare providers and pharmacies to investigate insurance benefits for seniors' medications. This role requires attention to detail and knowledge of insurance processes.
Workshop Facilitator
Public SpeakingLead engaging workshops for seniors at community centers, libraries, shelters, and online. Topics include technology, wellness, benefits navigation, and life enrichment.
Administrative & Outreach Coordinator
AdminSupport our growing team with scheduling, client communications, outreach to community partners, and administrative tasks that keep our concierge operations running smoothly.
Transportation Specialist
DriverProvide safe, reliable, and compassionate transportation for seniors to medical appointments, grocery stores, social events, and other destinations throughout the DMV area.
Grant & Benefits Application Specialist
RemoteResearch and prepare grant applications, Medicare/Medicaid assistance applications, and benefit program enrollments on behalf of seniors and their families.
Operations Team Lead
LeadershipLead and mentor a growing team of Senior Concierge Associates and Benefit Investigation Specialists. You will oversee daily operations, ensure service quality, and drive the mission of dignified senior care across the DMV region.
Compliance & Quality Assurance Manager
ComplianceOwn the quality and compliance framework for all service lines — from concierge care to benefit investigations. You will design audit processes, ensure HIPAA adherence, and build a culture of excellence and accountability across the organization.
Senior Healthcare Auditor
Senior RoleConduct in-depth audits of benefit investigation outcomes, insurance billing practices, and clinical documentation to ensure accuracy, compliance, and financial integrity across our healthcare service lines.
Director of Client Services
ExecutiveShape the client experience at the highest level. As Director of Client Services, you will lead strategy for service delivery, client satisfaction, and relationship management — ensuring every senior we serve receives world-class, dignified care.
Don't See Your Role?
We are always looking for talented, caring people. Send us your resume and tell us how you'd like to contribute.
Send a General Application